Attention Control Hub Users: known problem with web cam support for v5.2 software.

[Tom Eng]

Hi folks,

Unfortunately there is a bug with the version 5.2 software that prevents external web cameras from working properly. This problem affects Android Studio, Blocks and OnBot Java users who have v5.2 installed and are using an external camera (particularly Control Hub users).

Note that this problem does NOT affect users who are using an Android phone and its internal camera.

Details about this problem can be found here.

Details about the workaround for this problem can be found here.

The Tech Team is working to try and isolate the cause of the problem. In the interim, users who wish to use an external webcam should use the workaround to fix their issue.

Sincerely,

Tom

[P0W3R_ZURG3]

Do you know when this will be fixed?

[Tom Eng]

Version 5.3 removes the 64 bit support from the Android Studio project. The v5.3 APK that is uploaded to Google Play (currently as a beta) has this 64 bit support, but does not appear to exhibit this problematic behavior.

v5.3 will be "officially" release this Thursday, 10/24/19.